Account & Registration
From opening a new account on cd11 to changing your password, these are the questions we hear most. Find answers to the most frequently asked questions below.
To create an account on cd11, you need an active Bangladeshi mobile number, a strong password, and you must be at least 18 years old. Registration takes just 3 minutes.
Click here Open your account now.
No, each mobile number can only be used to create one account on cd11. Attempting to create multiple accounts may result in all associated accounts being suspended and balances forfeited.
login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Verify with the OTP, then set your new password. The whole process takes just 2 minutes.
KYC is not required for small withdrawal amounts. However, for larger withdrawals or bonus claims, you may need to submit a copy of your National ID or passport. KYC-verified accounts have significantly higher withdrawal limits.
To close your account,
Help Center Contact us. Make sure to withdraw all your balance before closing your account. cd11 is committed to responsible gaming, and you can request self-exclusion at any time.
Payments & Transactions
Deposits and withdrawals are among the most common topics our users ask about. Find answers to all frequently asked payment-related questions below.
cd11 currently supports deposits and withdrawals via bKash, Nagad, and Rocket. More payment methods will be added in the future. For more details,
Payment Page View.
The minimum deposit at cd11 is just ৳200 BDT — low enough to start betting right away. There is no set maximum deposit limit, though individual payment gateway limits may apply.
Deposits are usually reflected in your account within 1–5 minutes. If it takes longer than expected, please contact us with your transaction ID
Help Center contact us.
Withdrawals from cd11 are typically processed within 15 minutes to 24 hours. KYC-verified accounts enjoy faster withdrawal times. During peak hours, processing may take a little longer.
cd11 does not charge any fees for deposits or withdrawals. However, mobile banking services (bKash, Nagad, Rocket) may apply their own transaction charges.
Bonuses & Promotions
Got questions about cd11's bonus system? Find out how to claim bonuses and how to use them — all answered below.
First time on cd11?
Registration and get a 100% welcome bonus on your first deposit. Deposit ৳1,000 BDT and receive an extra ৳1,000 BDT in bonus funds. The bonus can be used on both Sports Betting and casino games.
A wagering requirement means you need to place a certain amount in bets before withdrawing your bonus. For example, a 5x wagering requirement on a ৳1,000 BDT bonus means you must place ৳5,000 BDT in bets. cd11's wagering requirements are competitively low.
You'll find your unique referral link in your account dashboard. Share it with friends or contacts — once they register on cd11 and make their first deposit, you'll receive a referral bonus. For more details,
Rewards Page View.
Yes, most bonuses have an expiry date. You'll typically need to complete the wagering requirement within 30 days of the bonus being credited. The expiry date for each bonus is listed on the bonus offer page. Once expired, the bonus will be automatically forfeited.
Betting FAQs
Find answers here to the most frequently asked questions about betting rules, live betting, and bet cancellation.
cd11 offers betting on over 20 sports, including cricket, football, tennis, badminton, and basketball. Live Casino, slots, and virtual sports are also available. Cricket and football are the most popular choices among Bangladeshi users.
cd11's live betting feature is available for major tournaments and league matches. Real-time odds are updated live for popular events including the IPL, World Cup, and Premier League. You must be logged in to place live bets.
Once a bet is confirmed, it generally cannot be cancelled. However, in certain situations — such as a match being cancelled or postponed — your stake will be refunded. For full details on the rules,
Help Center View.
The minimum bet on cd11 is just ৳10 BDT. Even a small amount like this is enough to place a bet, making it especially convenient for new users. The maximum bet varies depending on the event and odds.
cd11 App FAQs
Find answers below to common questions about downloading and using the cd11 app.
The cd11 app is not available on the Google Play Store or Apple App Store. Visit our official
Download Page to download the APK file directly. To install it on Android, allow installation from "Unknown Sources" in your device settings.
Yes, the cd11 app works on iPhone and iPad. iOS users can
Download Page for iOS installation instructions. You can also add it as a PWA directly from the Safari browser.
First, make sure your internet connection is stable. Then update the app to the latest version. Try clearing the cache and logging in again. If the issue persists,
Help Center contact us.
Yes, the cd11 app has all the same features as the website. You can deposit and withdraw directly in the app using bKash, Nagad, or Rocket. Biometric login is also supported.
Security & Privacy
Read the Q&As below to find out how your account and data are protected at cd11.
cd11 is an internationally licensed betting platform, secured with 256-bit SSL encryption. All transactions are processed through encrypted channels. Our
User Reviews Read thousands of satisfied customer reviews on our page.
Go to Account Settings, navigate to "Security", and enable 2FA. An OTP will be sent to your mobile number, which you'll need to enter each time you log in. Enabling 2FA reduces the risk of your account being hacked to nearly zero.
Change your password immediately and
Help Center contact us. cd11's support team operates 24/7 and will secure your account promptly. You'll also receive automatic notifications whenever a login is detected from an unrecognized device.
No, cd11 does not share your personal information with any third parties. Your data is kept strictly confidential, except where required by law. For more details, please refer to our
Privacy Policy Read more.
About the cd11 FAQ
Cd11 is one of Bangladesh's most popular online betting platforms. Thousands of users log in to cd11 every day, and naturally they come with questions. This FAQ page is here to help you quickly find answers and resolve any issues on your own.
💡 Tips: If you can't find the answer you're looking for here, contact our
Help Center Get in touch. Our Bangla-speaking support team is available 24 hours a day, 7 days a week.
Signing up at cd11 is quick and straightforward. All you need is a mobile number, and you can be up and running in minutes — deposit with bKash or Nagad and start betting right away. The cd11 interface is available in Bengali, so there's no language barrier.
Cd11's payment system is fast and fully secure. Deposits and withdrawals are supported via three popular mobile banking methods — bKash, Nagad, and Rocket. Withdrawals from cd11 are typically completed within 15 minutes to 24 hours.
Bonuses and promotions are one of cd11's biggest draws. New members receive a 100% welcome bonus, while existing members enjoy reload bonuses, cashback, and special event offers. You can also earn extra bonuses by inviting friends through cd11's referral program.
The cd11 app makes betting simple and convenient. All features are available on mobile, and biometric login means you never have to type your password again. Bet on cd11 anytime, anywhere.
Cd11 takes security seriously. Your account is protected at all times with 256-bit SSL encryption, two-factor authentication (2FA), and an automated suspicious activity detection system. cd11 is internationally licensed and fully compliant with established security standards.
Cd11 takes responsible gaming seriously. Features like deposit limits, self-exclusion, and betting history review are all available. cd11 is strictly for users aged 18 and above. For more information, Responsible Gaming visit the page.